The Kentivo Group of companies are delighted to announce the acquisition of MediaDigitaal B.V. in Amsterdam, The Netherlands as per June 29th, 2017. MediaDigitaal B.V., also known as MD Info, will become a separate business unit within the Kentivo Group and will focus on expanding their current business propositions in terms of Digital Publishing and …..
Geocoding: a prerequisite for valuable geo-prediction To advance geographical analyses, it is important to have excellent geocoding. However, still many data sets are derived from extracts from the financial or crm system and consist mostly of address information. This makes it difficult and error prone to combine them with geo-location information from mobile platforms. Naturally, …..
Knowing who will cancel your services in the near future will give your organisation an opportunity to take the right actions. Kentivo’s predictive modelling can help your organisation to develop better prediction on churn.
More and more customers will share their opinion and reviews with the rest of the world and it can affect your reputation in the market. Kentivo Text Analytics solutions are able to capture customer communication and tell you what customers are saying about you.
Using a Chatbot to handle simple helpdesk requests can save your organisation costs and can improve customer experience. Kentivo’s chatbot technology contains self-learning technology (Machine Learning) which can improve the performance of your helpdesk dramatically.
In many industries disruptive players emerge to challenge the status quo. These disruptors gain a competitive edge by leveraging new technologies. Kentivo is on top of these innovative technologies and has the experience to make them available in your organisation without the hassle of large and complex projects.