Empowering ideas with Mixed Reality

The goal of the Innovation Symposium “Tomorrow is Today”, hosted by the Dutch Public Prosecution Service (Openbaar Ministerie) in Vianen last week, was to explore new opportunities on how to bring innovation to improve the way they currently work. We brought in our HoloLens to our information market booth to showcase the limitless possibilities that …..

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KENTIVO GROUP ACQUIRES Media Digitaal B.V. (MDInfo)

The Kentivo Group of companies are delighted to announce the acquisition of MediaDigitaal B.V. in Amsterdam, The Netherlands as per June 29th, 2017. MediaDigitaal B.V., also known as MD Info, will become a separate business unit within the Kentivo Group and will focus on expanding their current business propositions in terms of Digital Publishing and …..

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Data Quality Revisited

Nobody ever will oppose to striving for good content. However, when it comes to data it’s a call too often overseen. Data scientists may derive new angles to existing panoramas, but are they aware if their efforts are built on mud or solid ground? There’s reason to doubt it. The overwhelming attention for ‘Big Data’ has …..

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Chatbot at your service(desk)

Customer Service and customer satisfaction Every organisation that delivers products or services knows the issue: How can I provide maximum customer services with a minimal investment. This blog will discuss  how a chatbot can help improving Customer Satisfaction and lower operating costs. Customer Satisfaction is the key for cross and upsell opportunities. High Customer Satisfaction …..

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Privacy by design

The last decade has shown a rapid growth of concern among citizens about privacy. Protection of personal data and the right to preserve anonymity are back in the spotlights. Policy makers have made every effort to react upon the worry. As a consequence, regulations on data processing are being tightened. Regulation The European General Data …..

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INCIDENTS & ACCIDENTS: AVOIDING PERFECT STORMS

INCIDENTS & ACCIDENTS: A FUZZY WORLD Incidents happen to all of us. Most of the time, they do not lead to accidents. You can bicker even about the definition of incidents. Take driving a car as an example. You swerve a bit inside the lane you're driving. This is not an incident, but let’s call .....
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MAKE DATA WORK FOR STRATEGY

We all know these PowerPoint decks that emerge from corporate boardrooms and that tell the tale of a new business strategy. As a given, revenues will grow and/or cost be reduced. But how often have you seen those plans be complemented by a proprietary vision on data? Or, without becoming malevolent, what insight could lead …..

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Reading “between the lines” with your clients

Having a great product used to be the only thing needed for making a success of your company in the past. However, in the current day and age, competition and the field has completely changed. There are many different marketing streams, sales platforms and ways to interact with your clients, that simply having a nice …..

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